Your Protection

Refund Policy

We stand behind our community and are committed to your satisfaction.

Our Commitment to You

The Australian Literary Network (ALN) is dedicated to providing exceptional value through our community platform, events, and resources. We guarantee that our platform delivers the results and value we promise, and we stand behind our services with a comprehensive refund policy.

Total Satisfaction Guarantee

If you do not experience the results and benefits promised by the Australian Literary Network platform within the refund period, we will provide a total refund of your membership fees. No questions asked.

Refund Period

Members may request a full refund within 30 days of their initial membership purchase or payment date. Simply contact our support team with your request.

What Qualifies for a Refund

  • •You are unsatisfied with the community features or resources provided
  • •The platform did not meet the promised benefits and expectations
  • •You have not achieved the literary goals or connections you expected
  • •You are within the 30-day refund period

How to Request a Refund

  1. 1.Contact our support team at support@australianliterarynetwork.org
  2. 2.Provide your membership details and reason for requesting a refund
  3. 3.We will process your refund within 5-7 business days
  4. 4.The refund will be issued to your original payment method

Terms & Conditions

  • •Refunds are only available for full membership fees, not for individual purchases or event registrations
  • •Refund requests must be submitted within 30 days of the original purchase date
  • •Once a refund is processed, your membership access will be terminated
  • •Processing times may vary depending on your payment method and financial institution
  • •ALN reserves the right to investigate fraudulent or suspicious refund requests

Questions?

If you have any questions about our refund policy or need assistance, please don't hesitate to reach out to our support team. We're here to help!

Email: support@australianliterarynetwork.org

Last updated: June 22, 2026